Why doesn’t my serial number value increment when I mark?
Why does my automation only mark once?
Check to make sure that the Mark Count property of the Drawing object is set to something other than one. To mark continuously until the Escape key is pressed, set Mark Count to zero. Otherwise, set the mark count to the number of parts to be marked in the marking session.
Why does my Tracker Marking Head make smaller marks when the line slows down?
Why does my Tracker Marking Head mark diagonally?
Verify that the Encoder Resolution property of the Drawing object is set correctly. To do this, open the LineStackxxx.MKH file appropriate for the lens that you are using. For example, if your Marking Head has an FLA200 lens, then open the LineStack200.MKH file. Adjust the Encoder Resolution value until all of the line segments are marked one on top of the other. Use the final resolution value for all of your Tracking mark files. (Refer to the Encoder Setup section in the FH Series Marking Head Operator’s Manual for further details.)
Why doesn’t my Tracker Marking Head give me the line speed I need?
For detailed information regarding the calculation of line speed on Tracking Marking Heads and optimization of mark files to provide the best line speed values, refer to Technical Bulletin #0003, available for download here.
How do I upgrade my WinMark Pro software?
Synrad provides no-cost upgrades to their customers from the http://www.WinMark Pro.com/products/download.html website. Note that any custom date formats that are defined in your WinMark Pro files will have to be re-defined after the upgrade. One method of preserving the Custom Date Code formats is located here.
To perform the upgrade,
- 1. Backup your current mark files (xxx.MKH) to floppy disks or a different folder on the hard drive. (If you find that you want to return to your original version of WinMark Pro, any files modified with a newer version won’t be readable in the older version.)
- 2. Download the WinMark Pro installation files (Disk1 (Setup.EXE) and Disk2 (Setup.WO2)) from the website. You will obtain the best results by right-clicking on the hyperlinks, selecting Save Target As, then specifying a destination on either your hard drive or a floppy disk.
- 3. Uninstall WinMark Pro by either:
- - selecting the Uninstall Synrad WinMark Pro option in the WinMark Pro program group.
- - executing the UNWISE.EXE file in the WinMark Pro folder on the hard drive.
- 4. Install the WinMark Pro upgrade by executing the SETUP.EXE file that was downloaded from the website.
- 5. Download and install the WinMark Pro File Import Filters if required.
- 6. Run WinMark Pro to select the Marking Head and lens type.
After upgrading my WinMark Pro software, my old files are marking the wrong size. What happened?
If, after upgrading your software, your mark files are printing out the wrong size, you may have selected the wrong lens at WinMark startup. Check to make sure the lens selected (Tools/General Settings/Lens property) matches the lens that is mounted on the marking head.
Another possibility is that the mark files were created with a different lens selected. In the mark file, click on the drawing, then select the Format tab. Verify that the Field Height and Field Width values in the old files match the values in a new file created on the new WinMark version. If these values are different, change the lens selected in the Tools/General Settings/Lens property, then create a new file. Keep checking the new field dimensions against the old files until you get values that match. At this point, the lens selected may not be correct, but will allow you to mark your old files as you had done in the past.
One more issue that came up recently is that True Type text objects will mark different sizes if the Window’s display Font size properties have been changed. This will affect the TTF fonts ONLY, so is not an issue if all of your file objects are scaled incorrectly. To find and change the Windows font sizes, right click on the Windows Desktop, click on the Settings tab, press the Advanced button, and check the Display: Font Size selection. Normally, this is set to Small Fonts (96 dpi). If this has been changed to Large Fonts (120 dpi), it will cause all of your TTF text objects to lase too large. Change the setting back to small fonts, click OK, then allow the PC to reboot to switch back.
How do I upgrade the firmware in my Marking Head?
If your Fenix or FH Marking Head contains firmware v7 or above, the Marking Head CPU card is capable of having it’s firmware upgraded via the fiber optic interface from the WinMark Pro computer.
To perform the upgrade,
- 1. Verify the build information of the WinMark Pro software. If the build number is less than 3468, upgrade the WinMark Pro installation as detailed here.
- 2. Open MarkLink.EXE from the WinMark Pro folder.
- 3. Make sure the Marking Head is powered up.
- 4. Select ‘Code Download’, and then open the UPDATE_10.ASC file and the download will occur.
- 5. Once the download is done, cycle power on the Marking Head, then open WinMark Pro and verify that the head firmware version is now listed as ‘10’.
Note that if, for any reason, you need to reverse the firmware upgrade, you can do so by holding down the Test Mark button while applying power to the Fenix or FH head. This will delete the upgrade from the head and return the head firmware to its original firmware level.
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